Welcome to our website. Access and use of www.theitalianheritage.com are activities governed by these General Conditions of Use. Access and use of this website as well as the purchase of products on www.theitalianheritage.com, presuppose the reading, knowledge and acceptance of these General Conditions of Use.
The products purchased on www.theitalianheritage.com are sold directly by Italian Heritage s.r.l. – Viale della Repubblica 159, 59100 Prato – Italy – VAT number 02500790973 – REA PO number – 602673.
If you need assistance contact info@theitalianheritage.com. For any other legal information, consult the General Terms of Sale, Returns Policy and Privacy Policy sections of www.theitalianheritage.com.
THE ITALIAN HERITAGE may modify or simply update, in whole or in part, these General Conditions of Use. Changes and updates to the General Conditions of Use will be notified to users on the Home page of www.theitalianheritage.com as soon as they are adopted and will be binding as soon as they are published on the website in this section.
Therefore, you are requested to regularly access this section to check the publication of the most recent and updated General Conditions of Use of www.theitalianheritage.com. If you do not agree, in whole or in part, with the General Conditions of Use of www.theitalianheritage.com, please do not use our website.
Remember that you will be the only one responsible for the use of www.theitalianheritage.com and its contents. THE ITALIAN HERITAGE cannot be held responsible for any use of the website and its contents by each of its users that do not comply with the laws in force, without prejudice to THE ITALIAN HERITAGE’s liability for willful misconduct and gross negligence.
In particular, you will be the one and only responsible for the communication of incorrect or false information and data relating to third parties, without the latter having given their consent, as well as in consideration of incorrect use of the same.
Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user’s choice and risk, any responsibility for any damage to computer systems or loss of data resulting from the download operations falls on the user and cannot be attributed to THE ITALIAN HERITAGE. THE ITALIAN HERITAGE declines all responsibility for any damage resulting from inaccessibility to the services on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of contents, problems connected to the network, providers or links. telephone and/or telematic, to unauthorized access, to alteration of data, to the failure and/or faulty operation of the user’s electronic equipment.
The user is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise against THE ITALIAN HERITAGE or third parties as a result of the incorrect use, loss, theft of such information.
1. Privacy Policy
Please read the Privacy Policy carefully, which also applies if the user accesses www.theitalianheritage.com and uses the related services, but does not purchase any products. The Privacy Policy helps you understand how www.theitalianheritage.com collects and uses your data and for what purposes.
2. Intellectual Property Rights
The contents of www.theitalianheritage.com, such as, by way of example, the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.theitalianheritage.com, including menus, web pages, graphics, colours, diagrams, tools, fonts and website design, diagrams, layouts, methods, processes, functions and software that are part of www.theitalianheritage.com are protected by copyright and any other intellectual property right of THE ITALIAN HERITAGE and the other rights holders. The reproduction, in whole or in part, in any form, of www.theitalianheritage.com of its contents, without the express written consent of THE ITALIAN HERITAGE, is prohibited.
THE ITALIAN HERITAGE has the exclusive right to authorize or prohibit the direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of www.theitalianheritage.com and its contents. Concerning the use of www.theitalianheritage.com, you are only authorized to view the website and its contents. You are also authorized to do everything those other temporary acts of reproduction, without their economic significance, which are considered transitory or accessory, an integral and essential part of the same display of www.theitalianheritage.com and its contents and all other navigation operations on the website that are performed only for legitimate use of www.theitalianheritage.com and its contents.
You are not authorized to make any reproduction, on any medium, in whole or in part of www.theitalianheritage.com and its contents. Any act of reproduction must be, from time to time, authorized by THE ITALIAN HERITAGE or, if necessary, by the authors of the individual works contained on the website.
Such reproduction operations must in any case be carried out for lawful purposes and in compliance with the copyright and other intellectual property rights of Italian Heritage s.r.l. and of the authors of the individual works contained on the website. The authors of individual works published on www.theitalianheritage.com have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act to damage caused to the works, whether it is detrimental to their honour or reputation.
You undertake to respect the copyright of the artists who have chosen to publish their works on www.theitalianheritage.com or who have collaborated with us in the creation of new expressive and artistic forms intended to be published, even if not exclusively on the website, or, again, which form an integral part of it. Furthermore, you are not, under any circumstances, authorized to use, in any way and form, the contents of the website and every single work protected by copyright and any other intellectual property right. By way of example, you will not be able to alter or, in any other way, modify the contents and protected works without the consent of THE ITALIAN HERITAGE and, where necessary, of the individual authors of the works published on www.theitalianheritage.com
3. Web domains
THE ITALIAN HERITAGE is the exclusive owner of the domains www.theitalianheritage.com.
4. Contents
THE ITALIAN HERITAGE has taken every precaution to avoid the publication, on the website, of contents that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of www.theitalianheritage.com, they can be considered harmful. of civil convictions, human rights and the dignity of persons, in all its forms and expressions.
In any case, THE ITALIAN HERITAGE does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy.
However, if such content is deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you choose, in any case, to access it, we inform you that the use you decide to make of the services provided by www.theitalianheritage.com will be your sole and personal responsibility.
1. General Conditions
THE ITALIAN HERITAGE is a sales website dedicated to clothing and accessories for men and women. It is not allowed to extrapolate photos and images from the website, unless authorized, for any other use or disclosure of the same. Visitors to this site must implicitly accept these conditions.
2. Services
THE ITALIAN HERITAGE offers you the opportunity to use the following services:
a. Check and follow the shipment of your orders, change or return items that are not for you and see the history of your orders.
b. Manage your registration data.
c. Save or modify your addresses to always have them at hand and complete your purchases faster.
d. Save or modify the cards you use for your purchases and complete your orders quickly and always securely.
And. Subscribe to our newsletter and stay up to date on news.
3. Registration
If you want to use the Services, you must register on www.theitalianheritage.com by creating your account and accept these terms and conditions for the use of the Services (“Conditions”). Registration is free. To create your account you will need to fill in the registration form by entering the requested information and guarantee THE ITALIAN HERITAGE that the information provided during the registration procedure is complete, correct and truthful. We will send you an email to confirm registration. We remind you that the credentials to access your account must be used exclusively by you and cannot be transferred to third parties. Without prejudice to the limits of the law, THE ITALIAN HERITAGE cannot in any way be held responsible in case of access to your account by unauthorized third parties. Therefore, please keep your credentials confidential and immediately inform THE ITALIAN HERITAGE if you suspect that there has been unauthorized access to your account or that your password has been violated.
4. Term and Termination
4.1 Registration for the Services will be effective from the moment you receive the relative confirmation email and for the entire period in which you use the Services themselves.
4.2 You can cancel your subscription to the Services at any time and for any reason by sending a request to our Customer Service by selecting “Privacy”. If you have exercised your right of withdrawal, we will send you an email to confirm the cancellation from the Services.
4.3 THE ITALIAN HERITAGE reserves the right to cancel your registration to the Services in case of violation of the provisions contained in these Conditions, or if complete, truthful and correct personal data have not been provided, without prejudice to the right to compensation for the damage suffered. THE ITALIAN HERITAGE also reserves the right to temporarily suspend, without any prior communication, the provision of the Services for the time necessary for the necessary and/or appropriate technical interventions to improve the quality of the same Services. THE ITALIAN HERITAGE may, at any time, interrupt the provision of the Services if there are security reasons.
5. Notice on Services
THE ITALIAN HERITAGE makes every effort to provide accurate Services. Without prejudice to the limits of the law, the Services are provided free of charge as they are. THE ITALIAN HERITAGE makes no guarantees, by way of example and not limited to, about the quality, proper functioning, absence of interruptions or the suitability of the Services for a particular purpose or result set by the user.
6. Modification and updating
These Conditions are modified from time to time also in consideration of any regulatory changes. The new Conditions will be effective from the date of publication on www.theitalianheritage.com. We, therefore, ask you to regularly access this section to check the publication of the most recent and updated Conditions.
The offer and sale of products on our website www.theitalianheritage.com are governed by these General Conditions of Sale.
The products purchased on www.theitalianheritage.com are sold directly by Italian Heritage s.r.l. (“THE ITALIAN HERITAGE” or the “Seller”), with registered office in:
Viale della Repubblica 159
59100 Prato – Italy
VAT number 02500790973
REA number PO – 602673
1. Purchase process
You can request any information from THE ITALIAN HERITAGE by writing to info@theitalianheritage.com
For any other legal information, see the sections: General Conditions of Use, Privacy Policy and Returns Policy.
To purchase one or more products on www.theitalianheritage.com, you will need to fill out the order form in electronic format and send it to the Seller, electronically, following the relevant instructions.
Before proceeding with the purchase of the products, by sending the order form, you will be asked to carefully read the General Conditions of Sale and the Information on the right of withdrawal, to print a copy using the print command and to memorize it. or to reproduce a copy for your personal use. We will also provide you with a summary of the commercial and contractual conditions that we propose for the purchase of the products, which contains a reference to the General Conditions of Sale and a summary of the information on the essential characteristics of each product ordered with the relative price (including all applicable taxes or duties), the means of payment that you can use to purchase each product, the methods of delivery of the products purchased, the methods of handling complaints by the professional, the shipping and delivery costs; as well as the references and the geographical and e-mail address of the Seller and the date by which the Seller undertakes to deliver the goods. The Seller will also provide you with a summary of the conditions and methods for exercising your right of withdrawal, as required by Articles 52 and ss. of the legislative decree 6 September 2005, n. 206 (the “Consumer Code”).
In the order form, displayed immediately before the conclusion of the purchase contract, we will provide you with summary information about the essential characteristics of each product ordered, the price (including all applicable taxes or duties) and shipping costs (therein including any additional costs incurred by you for choosing a different and/or faster type of shipping and delivery than the standard one). The contract is concluded when the Seller receives your order form electronically, after verifying the correctness of the data relating to the other order.
The order form will be filed in our database for the period of time necessary to process the orders and in any case in accordance with the law. You will be able to access your order form by consulting the My Order section.
When submitting the order form, you will be warned that such forwarding implies the obligation to pay the indicated price. Before proceeding with the transmission of the order form, you will also be asked to identify and correct any data entry errors. The language available to conclude the contract with the Seller is Italian.
Once the contract is concluded, the Seller will process your purchase order.
The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in the event of unavailability of the products.
In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not carried out your purchase order, specifying the reasons.
If the products, presented on www.theitalianheritage.com, are no longer available or on sale at the time of your last access to the site or when the order form is sent, it will be the Seller’s responsibility to notify you promptly and in any case within thirty (30) days from the day following that on which you have transmitted your order to the Seller, any unavailability of the products ordered. In case of forwarding of the order form and payment of the price, the Seller will reimburse, without undue delay, what you have already anticipated and the contract will be considered terminated between the parties.
By submitting the order form electronically, you unconditionally accept and undertake to observe these General Conditions of Sale in relation with the Seller. If you do not agree with some of the terms set out in the General Conditions of Sale, please do not submit the order form for the purchase of products on www.theitalianheritage.com.
By submitting the order form, you confirm that you know and accept the General Conditions of Sale and the additional information contained in www.theitalianheritage.com also referred to via links, including the General Conditions of Use and the Privacy Policy and the Information on the right of withdrawal.
Once the contract is concluded, the Seller will send you, by e-mail, a receipt of the purchase order, containing the General Conditions of Sale and the summary document on the Right of Withdrawal and therefore, all the information already contained in the summary of the commercial conditions and contractual documents displayed before proceeding with the purchase.
We remind you that the product you purchase is intended exclusively for the country in which you place the order; therefore, if you decide to enter the product in a different country, you are responsible for the entry and are required to follow the applicable regulations and restrictions both for exporting from the country where you purchased the item and for importing into the country where you intend to take it. THE ITALIAN HERITAGE hereby disclaims any responsibility in this regard.
2. Payments
To pay the price of the products and the related shipping and delivery costs, you can follow one of the methods indicated in the order form. In no case will you be charged costs higher than those actually incurred by the Seller, in relation to the payment instrument you have chosen.
3. Shipping and Delivery
To find out about the specific shipping and delivery methods of the products, access the Shipping section. Please pay attention to what is reported in this section because the information contained therein form an integral and substantial part of these General Conditions of Sale and, therefore, are deemed to be fully known and accepted by you at the time of transmission of the order form.
5. Privacy
You can obtain information on how we process your personal data by accessing the Privacy Policy.
Please also read, if you have not already done so, our General Conditions of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.
4. Customer Service
You can request any information through our assistance services by writing an email to info@theitalianheritage.com or by contacting us directly on our social channels.